Samsung Galaxy A13 5G Cell Phone, AT&T GSM Unlocked Android Smartphone, 64GB, Long Lasting Battery, Expandable Storage, Triple Lens Camera, Infinite Display, Black (Renewed)

I ended up purchasing this phone, because my other phone was 5 years old it kept rebooting it wouldn't even update certain apps and I'm a frugal LOL to me if it's not broken why even like exchange it but I had to change it cuz I had no choice so I decided to purchase this phone I did go to MetroPCS and other companies and it was just too much I couldn't afford it on my budget so I got the exact same phone on Amazon for less everything works it was unlocked so I've been using it and as I'm talking I'm using it right now the only one problem that I do have with this phone is the updating software you cannot do it I've called Samsung cuz it's it is a Samsung phone but whoever had the phone had it through AT&t so you have to have an AT&t account that's the only down part if you want it to update so when I call Samsung they were like you know go online and on your laptop and do this and that I followed the directions to the t it didn't work I called them back and they said well the phone still on the warranty so we have to bring it to one of our offices I'm in Boston cuz I live in Boston Massachusetts and I'm like really so that to me is an inconvenience because one I'm handicapped and I'm in and out of a wheelchair too where they're located in Boston there's no parking unless you want to get towed so that is the only down part down size to this is that's not even correct word the only bad part about it is that you can't update the software I wish to God I can find a way to do it aside from that the phone works perfectly fine it charges great I have it charging up to 85% because it won't kill the battery you know so it saves the life of the battery all the apps work literally it's faster the picture quality when you take a picture is wonderful and even the screenshots are great clear anytime I have to download a document print it whatever perfectly fine nothing wrong it does everything great like I said the only downside to this is that you cannot update it because even though it's a Samsung phone if the person purchase it through AT&t it will say when you turn it on AT&t even though I have Metro PCS so with that said it's it's just so hard for me to update the software on the phone if I figure it out I'll let you guys know but I do recommend the phone there's nothing wrong with it at all and the money was right it didn't break the bank and it came in a great condition no dents no scratches nothing it was nothing nothing wrong with this phone and it's still working great and I got it what wow a few months ago so yeah I definitely recommend it again I reiterate the updating software part is going to be the problem here but the phone itself aside from that you can like update, all your apps from the Play store, from Samsung those have no problem updating it's just the software itself for the phone but I definitely recommend it.

Was unable to use the phone. The return process was smooth. The company was willing to refund the transaction. Responded in a timely manner, until issue was resolved.

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